Deletion Request
ABOUT OUR DELETION
You can submit a Deletion Request to us using this form or by contacting us at 800-533-5853. When you submit a Deletion Request to us, the personal information you provide will be used to search our databases to determine what data, if any, is maintained in our systems and associated with that combination of information.
When You Submit Name and Address in a Deletion Request. Most of the information that we collect and use is grouped around or linked to name and address combinations. Therefore, for most of our services, we can only delete combinations of name and address. For instance, if you provide us with “Jane Smith,” we will not delete each “Jane Smith” at every address that name appears – only Jane Smith at the address you provide us with. When we honor a Deletion Request, we will remove that matched data from Webbula’s Hygiene and Data services, one time. Your information will not be stored in our suppression system and your information may reappear in our Hygiene and Data Services. Complete an Opt-Out Request if you would like to consent to storing your contact information in our permanent suppression system so that your information will be removed on a going forward basis. It may take up to [5] days to process your request. Please note that we will do our best to match the data you submit to the data we store in our databases, but given all of the various ways that names and addresses may appear, we cannot guarantee that each misspelling or spelling variation will be accounted for.
When You Submit Email or Phone Number in a Deletion Request. If you submit an email address or telephone number with your Deletion Request, we will not provide that email address or phone number to a client through our data “append” services. However, because much of our information is not linked through email (as described above, it is linked through name and address combinations), deleting an email or phone number will not have an effect on other information we hold in our databases.
We reserve the right to take steps to verify your information, through email verification (to any email that you submit).
In the event your information changes (i.e., change in address, name change), your Deletion Request will not apply to the new information: you would need to submit a new Deletion Request, with your new information.
